Contact information

Contact Us

We are here to help! At Marivo, we are dedicated to providing warm, plush blankets and premium home textiles paired with dependable, attentive customer service. Whether you have questions regarding blanket materials, weave textures, weight recommendations, order status, or tracking updates, our customer support team is always ready to assist you.

Get in Touch

  • Brand Name: Marivo

  • Website: Marivo.us

  • Business Address: 2421 Tipple Road, Bensalem, PA 19020, United States

  • Customer Support Phone: +1 215-705-7530

  • Customer Support Email: support@marivo.us

Operating Hours

Our customer care team is available during the following hours:

  • Monday – Friday: 9:00 AM – 5:00 PM (Eastern Time / ET)

  • Saturday – Sunday: Closed

  • Federal Holidays: Closed

Note: We aim to respond to all inquiries within 24 business hours. Inquiries submitted over weekends or observed national holidays will be addressed promptly on the following business day.

Quick Support

  • Order Status & Tracking: Please include your Order Number (e.g., #1001) in your message or email subject line so we can locate your order details quickly.

  • Shipping & Transit Times: For details on processing windows, transit estimates, and carrier procedures, please review our [Shipping Policy].

  • Returns & Defective Items: If you need to request a return, exchange for an alternate size/weight, or report transit damage, please refer to the step-by-step instructions in our [Return and Refund Policy].